Housing navigation and tenancy sustainment for high-need Californians
Housing Navigation and Tenancy Sustainment LLC partners with Medi-Cal health plans, providers, and community organizations to help members obtain safe housing – and keep it.
Program snapshot
Specialized housing provider• CalAIM-aligned housing navigation and tenancy sustainment supports.
• Focus on members with high medical, behavioral health, and social needs.
• Coordination with ECM, care management, and community providers.
Operating in California as a dedicated housing services partner under the Medi-Cal Community Supports framework.
Services
We align our work with CalAIM Community Supports definitions for Housing Transition/Navigation and Housing Tenancy and Sustaining Services.
Housing Transition / Navigation
- Housing-related needs and barriers assessment.
- Assistance with applications, documentation, and unit search.
- Coordination with shelters, interim housing, and permanent housing providers.
- Move-in planning, including linkage to deposits and furnishings when available.
Housing Tenancy & Sustaining
- Individualized tenancy support plan with clear goals and responsibilities.
- Coaching on tenant rights, responsibilities, and house rules.
- Early identification of tenancy issues and landlord mediation.
- Ongoing coordination with behavioral health, primary care, and social services.
Support connecting members to benefits, income, and food resources that stabilize housing.
Direct communication with property owners and managers to resolve issues before they escalate.
Short-term, intensive tenancy support in response to notices, neighbor complaints, or safety concerns.
Who we serve
Medi-Cal members
We work with adults who are homeless, at imminent risk of losing housing, or living in unstable settings, and who are enrolled in participating Medi-Cal managed care plans.
Health plans, providers, and partners
We accept referrals from managed care plans, primary care clinics, hospitals, behavioral health providers, and community-based organizations seeking a focused housing partner.
We provide clear documentation, regular status updates, and coordination with ECM and care teams.
How it works
1. Referral
A health plan, provider, or partner submits a referral with basic information about the member’s housing situation and eligibility for Community Supports.
2. Engagement & assessment
We contact the member, confirm consent, complete a housing and tenancy assessment, and identify immediate risks and priorities.
3. Housing plan & navigation
Together with the member, we create a realistic housing plan and begin navigation: housing search, applications, documentation, and move-in coordination.
4. Ongoing tenancy sustainment
After move-in, we provide regular check-ins, landlord communication support, crisis tenancy interventions, and coordination with the member’s care team to maintain stable housing.
About Housing Navigation and Tenancy Sustainment LLC
Housing Navigation and Tenancy Sustainment LLC is a California-based organization focused on helping high-need individuals obtain and keep safe, stable housing. Our work is grounded in trauma-informed, person-centered practice and respect for each person’s goals and choices.
We design our services to align with Medi-Cal CalAIM Community Supports requirements, including documentation, outcomes tracking, and integration with Enhanced Care Management and other care coordination programs.
Contact & referrals
For referrals, contracting inquiries, or questions about our services, use the form or the contact details below. Written communication is preferred so we can respond with clear next steps and any required documentation.
Email: info@housingtenancy.com
Phone: (XXX) XXX-XXXX
Mailing address: Santa Monica, California